Track your calibration or repair on-line and see the estimated completion date. You can also check the history of all repairs and calibrations under your account in Emona’s plant history. To log-in you will require the email address supplied when the job was submitted and CSR number that was emailed to you when your instrument was received and entered into Emona’s Service Department database.
FAQs
What types of instruments can Emona calibrate and repair?
Emona can calibrate and repair a wide range of electronic and electrical test and measuring instruments, including multimeters, PAT testers, RCD testers, insulation testers, and oscilloscopes. Our services are NATA traceable and comply with electrical safety regulations.
How do I check the status of my instrument's calibration or repair?
You can check the status of your instrument's calibration or repair by using Emona's "Track My Calibration or Repair" service. You will need the email address you provided when submitting the job and the CSR number that was emailed to you when your instrument was received.
How much does it cost to calibrate my instrument at Emona?
The cost of calibration at Emona starts from $121 inc GST for basic instruments like multimeters, PAT testers, RCD testers, and insulation testers. For oscilloscopes, the calibration starts at $181.50 inc GST. These prices ensure prompt and high-quality service.
What are the benefits of registering my product with Emona?
By registering your product with Emona, you will receive important updates such as firmware updates and product enhancements. Additionally, if you are a portable appliance tester user, you will receive calibration reminders to help you stay compliant with safety regulations.
What certifications does Emona hold for its calibration services?
Emona's Management System is ISO 9001-2015 certified, ensuring high standards in the supply, distribution, servicing, and calibration of electrical/electronic measuring and test equipment. The calibration equipment used by Emona has been tested by NATA recognised laboratories and holds NATA recognised Certificates, including those from UKAS (UK), TR (Australia), and DAKKS (Germany).
What should I do if my instrument fails calibration?
If your instrument fails calibration, Emona's skilled technicians can typically repair it to bring it back within specifications. They will inform you of any necessary repairs and associated costs before proceeding. Once repaired, the instrument will be recalibrated to ensure it meets the required standards.